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Billing issue

jari
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 24, 2026

Replace bank card, old bills cannot be deducted.

2 answers

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1 vote
Robert Wen_Cprime_
Community Champion
August 24, 2026

Hi @jari !

The URL for the Atlassian support desk that handles billing is https://www.atlassian.com/company/contact/purchasing-licensing#/

jari
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 24, 2026

I used payment, but it has been stuck and cannot be successful.

Like Arkadiusz Wroblewski likes this
0 votes
Arkadiusz Wroblewski
Community Champion
August 24, 2026

Hello @jari 

That's still a case for Billing Support. We are just Community Members like you.

I reccomend visit Page from @Robert Wen_Cprime_ and apply official Request.

Best,

Arek🤠

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