Add-on Pipeline is not responding. Wait or cancel?

[larry_geams]

This was up and running yesterday but today when I merged my updates from staging to master and checked pipeline tab, it's not working anymore. Anyone know what might cause the issue?

[StannousBaratheon]

Hi @larry_geams

There are a few things you can check.

Firstly, Pipelines uses the YML file that is present on the branch where the push occurred. Since you merged from staging to master can you please check that the bitbucket-pipelines.yml file does indeed exist on the master branch?

Next you can check if the Pipeline addon is still installed an enabled in your repository. To do this navigate to your repository settings and under Pipelines settings ensure the "Enable Pipelines" toggle is turned on.

Lastly after you push a change to your branch you can check if your repository received the webhook to trigger a pipeline build by again navigating to the repository settings > webhooks and then click on "View requests" on the Pipelines webhook to see if the request was received successfully. Note there might be 2 pipelines webhooks in which case the one you want has the URL: https://bitbucket-pipelines.prod.public.atl-paas.net/rest/bitbucket/event/connect/onpush

If this does not solve the issue it should at least provide enough information for us to diagnose further.

I hope this helps!

Sam