Action needed: Please update your payment details

[3Edge Solutions]

Hi, We are trying to update our card details for the payments. It's not updating shows error like given below

Regards,

Anand

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[Theodora Boudale]

Hi Anand,

Can you try updating the payment details from Bitbucket's website?

After you log in to https://bitbucket.org/ and open your workspace's page, select the cog icon (top right corner) and then select Workspace settings. Then, select Plan details from the left sidebar and you will see an option to update the credit card details.

If you are still experiencing issues, please reach out via the support ticket you created with our billing and licensing team. You can find the ticket here (after you log in):

• https://support.atlassian.com/requests/

Just a heads up, I removed the phone number from your post to protect your privacy, as this is a public forum.

Kind regards,
Theodora