Bitbucket cleanup of free unused workspaces: what you need to know

[Efferon]

WTF. Corporate over-reach. Tell me to reactivate. Then make it difficult to reactivate. This is why after 1 year their stock has gone from $322.94 to 159.56 (down 42.62% as of today).  

Atlassian - when you make a change; you need to walk in your customers shoes! Make it easy. Stop making it hard.  

In your case you send an email explaining you need to active. You have a link for more information. Which brings you to this post. And this post still leaves you hanging with out the information you need. 

[chenjianjx NA]

But what's a workspace?  I can only see "projects" and "repositories". Don't see any "workspace"

If some repos under a project are active while others not, what will happen?

[fss-tamura]

First off, I'm a bit annoyed that such an important change was only posted to the community and that I wasn't notified by email at the time it was posted.

The workspaces marked for deletion in this email are workspaces I created on Bitbucket back when it was possible to create workspaces on the Bitbucket service. These workspaces are listed in the email regardless of whether I'm accessing them or performing operations like pushing/pulling.

To address a warning from Atlassian several months ago about workspace capacity limits, I created multiple workspaces within my Atlassian organization and moved several repositories into those workspaces.
These workspaces are not listed as deletion targets in this email. I suspect this is because they fall under the “Atlassian apps” mentioned in their statement: “Your Bitbucket user profile, other active workspaces, and all your other Atlassian apps are not affected by this cleanup.”

Regardless, I believe they should clarify which workspaces are affected, how to prevent deletion, and when/where the Reactivate button will appear.

[alex-85]

how do I know if my repository is affected? is there any clear indication in the workspace area? 

[susahosh]

This is ridiculous!!! I have been a bitbucket user for over a decade. I have workspaces and projects going back just as long. This is where I keep all my work. Yes some projects are older but this is only copy I have and now you are deciding to delete them even though my account is active! This doesn't make any sense. Deleting inactive users I can understand but you are deleting content within my active account. I have to now go though every single repo and make a commit? How am I supposed to keep my work space "Active"?

[FJamal]

will staging a commit from bitbucket count as updating ?

[David at David Simpson Apps]

Just in case you're trying to understand what a workspace is, because the term is not mentioned anywhere in the Bitbucket UI:

https://support.atlassian.com/bitbucket-cloud/docs/what-is-a-workspace/

Yeah, I didn't understand what one was either. Or where all my repos had gone - Atlassian had them hidden by default.

[deckers91]

Terrible decision, also my workspace with 108 repos and daily pushes and pulls is now flagged for deletion.

Terrible timing also, who wants to migrate all their stuff over to gitlab over the christmas holidays?

Giving us one month time to migrate possible 100s of repos over to a platform that behaves less hostile to their users is also cutting it close...

[Michael Hohlfeld]

Yes. Fair enough to close unused workspaces.

Question: How can I identify which of my workspaces is affected by a potential deletion?

[Endolith]

So does this mean Bitbucket is dying and we should move all our repos to GitHub/GitLab/etc.?

[Endolith]

"You must login and update your content before January 15, 2026 to keep your workspace."

What does "update" mean?

[Ovidiu Gabriel]

Better tell you want us to pay.

But Atlassian makes it very hard to pay, minimum 5 users/workspace. Why? I don't have 5 users for each workspace.

Then, they removed the feature that allowed you to see all repositories in all workspaces, you have to navigate to each workspace to see the list of repositories, and waste a lot of time with this navigation.

Atlassian makes harder for them to earn money and easy to lose customers. I don't understand why.

[Venkatesh-Prasad Ranganath]

A question and two suggestions.

1. What action qualifies as "visiting a workspace"?  For example, does visiting the workspace via the web portal suffice?

2. In the notification emails that you send to users, please highlight the name of candidate workspaces in bold.

3. In the web interface, please highlight the workspaces that are candidate for deactivation.

Thanks in advance!

[waynetheonly]

Can you make the process of re-activating workspaces a little more confusing? First how do I navigate between workspaces, second where do I find the mysterious "Reactivate Workspace" button?

[Ovidiu Gabriel]

@Way  you have to click your avatar and then click on "All workspaces" option 

Or simply follow this link 

https://bitbucket.org/account/workspaces/

[waynetheonly]

@Ovidiu Gabriel Yes, I figured that out after poking around for half an hour. Now where's the "Reactivate Workspace" button? Or at least how do I reactivate the workspace?

[colin_brislawn]

Atlassian Corp

NASDAQ: TEAM

Mkt cap $42.62B

But they can't store our repos for free, huh?

[Yana]

Hi all, 

Thank you for posting your questions! 

Please allow me to work on a comprehensive FAQ that will cover your questions and I'll update the original post to address as many of your questions as I can early next week. 

Appreciate your patience!