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User not receiving account activation email

Ramon McCrimmon
Ramon McCrimmon
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March 26, 2019

I'm trying to grant a 3rd party user access to Jira, however, their email server blocks the account activation email.  Is there a way that I can manually add the user to Jira?

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Ramon McCrimmon
Ramon McCrimmon
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
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March 26, 2019

nm, it looks like the resolution is to create a support ticket.  Not ideal....

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