Unable to checkout git repository from bamboo

[Van Nguyen]

1. I set up a git repository named "Git Common Trunk" in "Linked repositories" and uploaded "SSH private key".  "Test connection" and got a "Connection successful" message.

2. Next, I setup a plan to checkout "Git Common Trunk"

Problem: Nothing happened and error message in logs

2019-10-09 10:42:52,806 INFO [http-nio-8085-exec-23] [AccessLogFilter] vnguyen GET http://192.168.10.86:8085/rest/api/latest/plan/favicon/HT-GITTEST123?_=1570640303060 701997kb
2019-10-09 10:42:54,797 INFO [http-nio-8085-exec-5] [AccessLogFilter] vnguyen GET http://192.168.10.86:8085/chain/admin/ajax/getChains.action?planKey=HT-GITTEST123&_=1570640303061 701577kb
2019-10-09 10:43:00,859 INFO [http-nio-8085-exec-25] [AccessLogFilter] vnguyen GET http://192.168.10.86:8085/rest/api/latest/repository/126582797/scan/status?_=1570642857302 701444kb
2019-10-09 10:43:10,804 INFO [http-nio-8085-exec-23] [AccessLogFilter] vnguyen GET http://192.168.10.86:8085/chain/admin/ajax/getChains.action?planKey=HT-GITTEST123&_=1570640303063 701232kb
2019-10-09 10:43:13,802 INFO [http-nio-8085-exec-5] [AccessLogFilter] vnguyen GET http://192.168.10.86:8085/rest/api/latest/plan/favicon/HT-GITTEST123?_=1570640303064 701210kb
2019-10-09 10:43:26,802 INFO [http-nio-8085-exec-25] [AccessLogFilter] vnguyen GET http://192.168.10.86:8085/chain/admin/ajax/getChains.action?planKey=HT-GITTEST123&_=1570640303065 700669kb
2019-10-09 10:43:33,803 INFO [http-nio-8085-exec-24] [AccessLogFilter] vnguyen GET http://192.168.10.86:8085/rest/api/latest/plan/favicon/HT-GITTEST123?_=1570640303066 698621kb
2019-10-09 10:43:42,805 INFO [http-nio-8085-exec-5] [AccessLogFilter] vnguyen GET http://192.168.10.86:8085/chain/admin/ajax/getChains.action?planKey=HT-GITTEST123&_=1570640303068 694502kb
2019-10-09 10:43:53,805 INFO [http-nio-8085-exec-25] [AccessLogFilter] vnguyen GET http://192.168.10.86:8085/rest/api/latest/plan/favicon/HT-GITTEST123?_=1570640303069 694370kb
2019-10-09 10:43:58,808 INFO [http-nio-8085-exec-2] [AccessLogFilter] vnguyen GET http://192.168.10.86:8085/chain/admin/ajax/getChains.action?planKey=HT-GITTEST123&_=1570640303070 693270kb
2019-10-09 10:44:00,874 INFO [http-nio-8085-exec-24] [AccessLogFilter] vnguyen GET http://192.168.10.86:8085/rest/api/latest/repository/126582797/scan/status?_=1570642857305 690410kb
2019-10-09 10:44:13,704 INFO [http-nio-8085-exec-25] [AccessLogFilter] vnguyen GET http://192.168.10.86:8085/ 690246kb
2019-10-09 10:44:13,725 INFO [http-nio-8085-exec-2] [AccessLogFilter] vnguyen GET http://192.168.10.86:8085/allPlans.action 690061kb
2019-10-09 10:44:13,992 INFO [http-nio-8085-exec-24] [AccessLogFilter] vnguyen GET http://192.168.10.86:8085/rest/menu/latest/appswitcher?_=1570643054054 672815kb
2019-10-09 10:44:14,123 INFO [http-nio-8085-exec-5] [AccessLogFilter] vnguyen GET http://192.168.10.86:8085/rest/troubleshooting/1.0/check/vnguyen?_=1570643054056 672815kb
2019-10-09 10:44:14,807 INFO [http-nio-8085-exec-2] [AccessLogFilter] vnguyen GET http://192.168.10.86:8085/chain/admin/ajax/getChains.action?planKey=HT-GITTEST123&_=1570640303073 672803kb
2019-10-09 10:44:14,807 INFO [http-nio-8085-exec-25] [AccessLogFilter] vnguyen GET http://192.168.10.86:8085/rest/api/latest/plan/favicon/HT-GITTEST123?_=1570640303072 672803kb
2019-10-09 10:44:15,378 INFO [http-nio-8085-exec-24] [AccessLogFilter] vnguyen GET http://192.168.10.86:8085/chain/viewChain.action?planKey=HT-GITTEST123 672803kb
2019-10-09 10:44:15,431 ERROR [http-nio-8085-exec-24] [runtime] Error executing FreeMarker template
FreeMarker template error:
Java method "com.atlassian.bamboo.ww2.FreemarkerContext.getWebPanels(String, Map)" threw an exception when invoked on com.atlassian.bamboo.ww2.FreemarkerContext object "com.atlassian.bamboo.ww2.FreemarkerContext@4e6c60b8"; see cause exception in the Java stack trace.

----
FTL stack trace ("~" means nesting-related):
- Failed at: #list ctx.getWebPanels(location, para... [in template "freemarker-lib/ui.ftl" in macro "renderWebPanels" at line 772, column 5]
- Reached through: @ui.renderWebPanels location="plan.he... [in template "decorators/planDecorator.ftl" at line 36, column 9]
----

Java stack trace (for programmers):
----
freemarker.core._TemplateModelException: [... Exception message was already printed; see it above ...]
at freemarker.ext.beans._MethodUtil.newInvocationTemplateModelException(_MethodUtil.java:285)
at freemarker.ext.beans._MethodUtil.newInvocationTemplateModelException(_MethodUtil.java:261)
at freemarker.ext.beans.OverloadedMethodsModel.exec(OverloadedMethodsModel.java:67)
at freemarker.core.MethodCall._eval(MethodCall.java:76)
at freemarker.core.Expression.eval(Expression.java:81)
at freemarker.core.IteratorBlock.acceptWithResult(IteratorBlock.java:72)
at freemarker.core.IteratorBlock.accept(IteratorBlock.java:67)
at freemarker.core.Environment.visit(Environment.java:362)
at freemarker.core.Environment.invoke(Environment.java:714)
at freemarker.core.UnifiedCall.accept(UnifiedCall.java:86)
at freemarker.core.Environment.visit(Environment.java:362)
at freemarker.core.Environment.visitAndTransform(Environment.java:460)
at freemarker.core.BlockAssignment.accept(BlockAssignment.java:55)
at freemarker.core.Environment.visit(Environment.java:326)
at freemarker.core.Environment.visit(Environment.java:332)
at freemarker.core.Environment.visit(Environment.java:332)
at freemarker.core.Environment.process(Environment.java:305)
at freemarker.template.Template.process(Template.java:384)
at com.atlassian.bamboo.ww2.FreemarkerRequestDispatcherPageFilter.applyDecorator(FreemarkerRequestDispatcherPageFilter.java:123)

[Daniel Santos]

Hi @Van Nguyen

I hope you are doing great, despite this issue.

I would like to ask you a couple of troubleshooting questions to try narrowing down this one a little.

• Are there other git repositories working in your instance with a similar configuration?
• Have you tried configuring this repository again? (removing and creating it again)
• Did you install any plugin recently that provides any type of information in the plan screens?
• Did you see any "caused by" section after the stack track you just shared?

[Van Nguyen]

No these will our first git repositories.

I did try to remove then add again.

No did not install any plugin recently

I can check "caused by" again.  The stack trace is too long to shared.

[Daniel Santos]

Thank you for the answers.
I'll wait for the caused by section if there is one. In case we can't move forward with it we will probably need to open a ticket with our support to work on this specific issue.