Internal Server Error when Manually Running a Build Plan

[Ryan Currie]

This appears to be only for a single user. They are unable to trigger a manual build, and receive the following internal server error all the time. Unable to replicate with any other user, permissions have been verified. Any ideas?

Internal server error

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A system error has occurred - our apologies!

Please create a problem report on our support system at http://support.atlassian.com with the following information:

1. a description of your problem and what you were doing at the time it occurred
2. cut & paste the error and system information found below
3. attach the atlassian-bamboo.log log file found in your application home.

We will respond as promptly as possible.
Thank you!

Version: 5.9-OD-03-010
Build: 5914
Build Date: 26 May 2015

Request information:

• Request URL: https://<removed>.atlassian.net/builds/build/admin/triggerManualBuild.action
• Scheme: https
• Server: <removed>.atlassian.net
• Port: 443
• URI: /builds/build/admin/triggerManualBuild.action
• Context path: /builds
• Servlet path: /build/admin/triggerManualBuild.action
• Path info:
• Query string: buildKey=US-SER14

Stack Trace:

 Removed subdomain form report. Stack trace is always blank.

[rsperafico]

Hello Ryan,

Thank you for your inquire.

Please, raise a Support Request https://support.atlassian.com so we can verify the issue you are experiencing.

—

Kind regards,
Rafael P. Sperafico
Atlassian Support