Internal Server Error during setup

[Thomas Hellermann]

During Bamboo setup I choose MS SQL as Databse. after entering the setup information I receive an "Internal server rror" page. I cant find my mistake and the error message us unusable for me.

OS: Windows Server 2019

MS SQL 2016

Bamboo 6.10.3

Internal server error

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A system error has occurred - our apologies!

Please create a problem report on our support system at https://support.atlassian.com with the following information:

1. a description of your problem and what you were doing at the time it occurred
2. cut & paste the error and system information found below
3. attach the atlassian-bamboo.log log file found in your application home.

We will respond as promptly as possible.
Thank you!

Version: 6.10.3
Build: 61008
Build Date: Sep 27, 2019

Request information:

• Request URL: http://wh00ms2ba01:8085/setup/performSetupDatabaseConnection.action
• Scheme: http
• Server: wh00ms2ba01
• Port: 8085
• URI: /setup/performSetupDatabaseConnection.action
• Context path:
• Servlet path: /setup/performSetupDatabaseConnection.action
• Path info:
• Query string:

Stack Trace:

ognl.MethodFailedException: Method "execute" failed for object com.atlassian.bamboo.ww2.actions.setup.SetupDatabaseConnectionAction@15a6402f [java.lang.NoClassDefFoundError: javax/xml/bind/DatatypeConverter]
	at ognl.OgnlRuntime.callAppropriateMethod(OgnlRuntime.java:1556)
	at ognl.ObjectMethodAccessor.callMethod(ObjectMethodAccessor.java:68)
	at com.opensymphony.xwork2.ognl.accessor.XWorkMethodAccessor.callMethodWithDebugInfo(XWorkMethodAccessor.java:98)
	at com.opensymphony.xwork2.ognl.accessor.XWorkMethodAccessor.callMethod(XWorkMethodAccessor.java:90)
	at ognl.OgnlRuntime.callMethod(OgnlRuntime.java:1620)
	at ognl.ASTMethod.getValueBody(ASTMethod.java:91)
	at ognl.SimpleNode.evaluateGetValueBody(SimpleNode.java:212)
	at ognl.SimpleNode.getValue(SimpleNode.java:258)
	at ognl.Ognl.getValue(Ognl.java:470)
	at ognl.Ognl.getValue(Ognl.java:434)
	at com.opensymphony.xwork2.ognl.OgnlUtil$3.execute(OgnlUtil.java:401)
	at com.opensymphony.xwork2.ognl.OgnlUtil.compileAndExecuteMethod(OgnlUtil.java:453)
	at com.opensymphony.xwork2.ognl.OgnlUtil.callMethod(OgnlUtil.java:399)
	at com.opensymphony.xwork2.DefaultActionInvocation.invokeAction(DefaultActionInvocation.java:438)
	at com.opensymphony.xwork2.DefaultActionInvocation.invokeActionOnly(DefaultActionInvocation.java:293)
	at org.apache.struts2.interceptor.BackgroundProcess$1.run(BackgroundProcess.java:55)
	at java.base/java.lang.Thread.run(Thread.java:830)
Caused by: java.lang.NoClassDefFoundError: javax/xml/bind/DatatypeConverter
	at com.microsoft.sqlserver.jdbc.SQLServerConnection.sendLogon(SQLServerConnection.java:4128)
	at com.microsoft.sqlserver.jdbc.SQLServerConnection.logon(SQLServerConnection.java:3188)
	at com.microsoft.sqlserver.jdbc.SQLServerConnection.access$100(SQLServerConnection.java:61)
	at com.microsoft.sqlserver.jdbc.SQLServerConnection$LogonCommand.doExecute(SQLServerConnection.java:3151)
	at com.microsoft.sqlserver.jdbc.TDSCommand.execute(IOBuffer.java:7535)
	at com.microsoft.sqlserver.jdbc.SQLServerConnection.executeCommand(SQLServerConnection.java:2438)
	at com.microsoft.sqlserver.jdbc.SQLServerConnection.connectHelper(SQLServerConnection.java:1973)
	at com.microsoft.sqlserver.jdbc.SQLServerConnection.login(SQLServerConnection.java:1616)
	at com.microsoft.sqlserver.jdbc.SQLServerConnection.connectInternal(SQLServerConnection.java:1447)
	at com.microsoft.sqlserver.jdbc.SQLServerConnection.connect(SQLServerConnection.java:788)
	at com.microsoft.sqlserver.jdbc.SQLServerDriver.connect(SQLServerDriver.java:1187)
	at java.sql/java.sql.DriverManager.getConnection(DriverManager.java:677)
	at java.sql/java.sql.DriverManager.getConnection(DriverManager.java:228)
	at com.atlassian.config.bootstrap.DefaultAtlassianBootstrapManager.getTestDatabaseConnection(DefaultAtlassianBootstrapManager.java:347)
	at com.atlassian.bamboo.ww2.actions.setup.SetupDatabaseConnectionAction.createConnection(SetupDatabaseConnectionAction.java:143)
	at com.atlassian.bamboo.ww2.actions.setup.SetupDatabaseConnectionAction.validateDatabase(SetupDatabaseConnectionAction.java:122)
	at com.atlassian.bamboo.ww2.actions.setup.SetupDatabaseConnectionAction.validateFields(SetupDatabaseConnectionAction.java:71)
	at com.atlassian.bamboo.ww2.actions.setup.SetupDatabaseConnectionAction.execute(SetupDatabaseConnectionAction.java:82)
	at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
	at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
	at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
	at java.base/java.lang.reflect.Method.invoke(Method.java:567)
	at ognl.OgnlRuntime.invokeMethod(OgnlRuntime.java:899)
	at ognl.OgnlRuntime.callAppropriateMethod(OgnlRuntime.java:1544)
	... 16 more
Caused by: java.lang.ClassNotFoundException: javax.xml.bind.DatatypeConverter
	at java.base/java.net.URLClassLoader.findClass(URLClassLoader.java:436)
	at java.base/java.lang.ClassLoader.loadClass(ClassLoader.java:588)
	at java.base/java.lang.ClassLoader.loadClass(ClassLoader.java:521)
	... 40 more
/-- Encapsulated exception ------------\
java.lang.NoClassDefFoundError: javax/xml/bind/DatatypeConverter
	at com.microsoft.sqlserver.jdbc.SQLServerConnection.sendLogon(SQLServerConnection.java:4128)
	at com.microsoft.sqlserver.jdbc.SQLServerConnection.logon(SQLServerConnection.java:3188)
	at com.microsoft.sqlserver.jdbc.SQLServerConnection.access$100(SQLServerConnection.java:61)
	at com.microsoft.sqlserver.jdbc.SQLServerConnection$LogonCommand.doExecute(SQLServerConnection.java:3151)
	at com.microsoft.sqlserver.jdbc.TDSCommand.execute(IOBuffer.java:7535)
	at com.microsoft.sqlserver.jdbc.SQLServerConnection.executeCommand(SQLServerConnection.java:2438)
	at com.microsoft.sqlserver.jdbc.SQLServerConnection.connectHelper(SQLServerConnection.java:1973)
	at com.microsoft.sqlserver.jdbc.SQLServerConnection.login(SQLServerConnection.java:1616)
	at com.microsoft.sqlserver.jdbc.SQLServerConnection.connectInternal(SQLServerConnection.java:1447)
	at com.microsoft.sqlserver.jdbc.SQLServerConnection.connect(SQLServerConnection.java:788)
	at com.microsoft.sqlserver.jdbc.SQLServerDriver.connect(SQLServerDriver.java:1187)
	at java.sql/java.sql.DriverManager.getConnection(DriverManager.java:677)
	at java.sql/java.sql.DriverManager.getConnection(DriverManager.java:228)
	at com.atlassian.config.bootstrap.DefaultAtlassianBootstrapManager.getTestDatabaseConnection(DefaultAtlassianBootstrapManager.java:347)
	at com.atlassian.bamboo.ww2.actions.setup.SetupDatabaseConnectionAction.createConnection(SetupDatabaseConnectionAction.java:143)
	at com.atlassian.bamboo.ww2.actions.setup.SetupDatabaseConnectionAction.validateDatabase(SetupDatabaseConnectionAction.java:122)
	at com.atlassian.bamboo.ww2.actions.setup.SetupDatabaseConnectionAction.validateFields(SetupDatabaseConnectionAction.java:71)
	at com.atlassian.bamboo.ww2.actions.setup.SetupDatabaseConnectionAction.execute(SetupDatabaseConnectionAction.java:82)
	at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
	at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
	at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
	at java.base/java.lang.reflect.Method.invoke(Method.java:567)
	at ognl.OgnlRuntime.invokeMethod(OgnlRuntime.java:899)
	at ognl.OgnlRuntime.callAppropriateMethod(OgnlRuntime.java:1544)
	at ognl.ObjectMethodAccessor.callMethod(ObjectMethodAccessor.java:68)
	at com.opensymphony.xwork2.ognl.accessor.XWorkMethodAccessor.callMethodWithDebugInfo(XWorkMethodAccessor.java:98)
	at com.opensymphony.xwork2.ognl.accessor.XWorkMethodAccessor.callMethod(XWorkMethodAccessor.java:90)
	at ognl.OgnlRuntime.callMethod(OgnlRuntime.java:1620)
	at ognl.ASTMethod.getValueBody(ASTMethod.java:91)
	at ognl.SimpleNode.evaluateGetValueBody(SimpleNode.java:212)
	at ognl.SimpleNode.getValue(SimpleNode.java:258)
	at ognl.Ognl.getValue(Ognl.java:470)
	at ognl.Ognl.getValue(Ognl.java:434)
	at com.opensymphony.xwork2.ognl.OgnlUtil$3.execute(OgnlUtil.java:401)
	at com.opensymphony.xwork2.ognl.OgnlUtil.compileAndExecuteMethod(OgnlUtil.java:453)
	at com.opensymphony.xwork2.ognl.OgnlUtil.callMethod(OgnlUtil.java:399)
	at com.opensymphony.xwork2.DefaultActionInvocation.invokeAction(DefaultActionInvocation.java:438)
	at com.opensymphony.xwork2.DefaultActionInvocation.invokeActionOnly(DefaultActionInvocation.java:293)
	at org.apache.struts2.interceptor.BackgroundProcess$1.run(BackgroundProcess.java:55)
	at java.base/java.lang.Thread.run(Thread.java:830)
Caused by: java.lang.ClassNotFoundException: javax.xml.bind.DatatypeConverter
	at java.base/java.net.URLClassLoader.findClass(URLClassLoader.java:436)
	at java.base/java.lang.ClassLoader.loadClass(ClassLoader.java:588)
	at java.base/java.lang.ClassLoader.loadClass(ClassLoader.java:521)
	... 40 more
\--------------------------------------/

[Alexis Robert · Accepted solution]

Hi @Thomas Hellermann , 

it might be because of the version of Java you are using, can you make sure that it's Java 8 ?

[Thomas Hellermann]

That is correct. Thank you.

It was quit a task to find a download for Java 8 JDK and I did also not teilly captured this in the Bamboo install documentation.

I thought "just grad be latest and greatest JDK".

Anyway, thank you for your help.