Can't able to login into Bamboo

When I try to login into Bamboo, It showed the incorrect and username and password.
So, I used the reset password. but the problem was, I didn't the email. I tried many but it not working. Thank you!

2 answers

2 accepted

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

2 votes

Answer accepted

Please refer - https://confluence.atlassian.com/security/lockout-recovery-process-in-bamboo-1409289289.html You can regain administrative access to Atlassian Bamboo (version 6.6 and later) by following the official steps detailed in the Atlassian Lockout Recovery Process Guide.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

1 vote

Answer accepted

Hi @Dinesh

adding to what @Anik Sengupta said - are you an administrator/the administrator of the Bamboo setup you mentioned or an user of that setup (for example developer using the infrastructure of your employer)?

While the steps Anik mentioned are perfectly fine for an administrator of the setup it might suffice to contact your internal helpdesk or administrator of Bamboo in case you are using the platform as developer or user.

Also the fact you did not receive the password reset mail makes me think it might be worth spending some time investigating the user directory and the mail address associated to your account if any - also if the mail server is working fine.

Cheers,
Daniel

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Was this helpful?

Thanks!

Bamboo

Forums

Q&A

Community resources

Support

Top groups

Community resources

Support

Learn

Community resources

Support

Events

Community resources

Support

Can't able to login into Bamboo

2 answers

2 accepted

Comments for this post are closed

Was this helpful?

Thanks!

TAGS

Atlassian Community Events