Bamboo Remote Agent some times unresponsive

[Ahmed Salem]

Bamboo Remote Agent some times unresponsive and the Remote agent logs contains a lot of "received expired message" logs like the following one:
[remoteEventRebroadcasterMessageListenerContainer-1] [ActiveMQMessageConsumer] ID:DESKTOP-LVHN5VP-58809-1469654807092-1:1:7:1 received expired message: MessageDispatch {commandId = 0, responseRequired = false, consumerId = ID:DESKTOP-LVHN5VP-58809-1469654807092-1:1:7:1, destination = queue://Consumer.12877827.VirtualTopic.com.atlassian.bamboo.remoteEventsTopic, message = ActiveMQObjectMessage {commandId = 18873, responseRequired = true, messageId = ID:application-39782-1469177020862-3:1:12:1:161, originalDestination = null, originalTransactionId = null, producerId = ID:application-39782-1469177020862-3:1:12:1, destination = topic://VirtualTopic.com.atlassian.bamboo.remoteEventsTopic, transactionId = null, expiration = 1469630144866, timestamp = 1469630084866, arrival = 0, brokerInTime = 1469630084866, brokerOutTime = 1469630084866, correlationId = null, replyTo = null, persistent = false, type = null, priority = 4, groupID = null, groupSequence = 0, targetConsumerId = null, compressed = false, userID = null, content = org.apache.activemq.util.ByteSequence@20dfa66e, marshalledProperties = null, dataStructure = null, redeliveryCounter = 0, size = 0, properties = null, readOnlyProperties = true, readOnlyBody = true, droppable = false, jmsXGroupFirstForConsumer = false}, redeliveryCounter = 0}

The Remote agent is a windows 10 virtual machine created by qemu on a linux server

**Java version 1.8.0_91

[Przemek Bruski · Accepted solution]

Which version of Bamboo is it? If it's not recent, you may want to check the clock sync between agent and server.

[Ahmed Salem]

Bamboo version is 5.7.2. where to find the clock sync settings between the agent and server ?
and also if I managed to update the Bamboo server will it solve the problem ? 

[Przemek Bruski]

Yes, I am pretty certain it will solve your problem. Clock settings - just make sure that the OS has the correct time on the agent and the server. Again, this should not be needed if you upgrade (but keeping the system clocks in sync is a good idea in general).