Authenticator net.customware.plugins.connector.core.applinks.auth.ConnectorAuthenticationProvider specified by remote application

[Sonny To]

I am able to configure Application Link from JIRA to bamboo. However from the bamboo side the application link to JIRA does not work.  In the bamboo logs I get

Authenticator net.customware.plugins.connector.core.applinks.auth.ConnectorAuthenticationProvider specified by remote application 128a4091-65d0-3bfa-9023-71993dada6f1 is not installed locally, and will not be used.

We are using JIRA cloud and bamboo -5.8.1 installed on our own Linux VM.

Nginx is used as a reverse proxy and redirects http to https

[rsperafico]

Hello Sonny,

Thank you for your question.

• The application must be accessible via either port 80 or 443 .
• If you want to use SSL, you must use a valid certificate (not a self-signed certificate).

Please, refer to Linking to server applications from your cloud instance documentation for further information.

Also, I would suggest you on running SSLPoke against your Bamboo instance just to make sure the HTTPS is working as expected. SSLPoke simply connects to a SSL service, sends a byte of input, and watches the output.

If you find this answer useful, I would kindly ask you to accept it so the same will be visible to others who might be facing the same issue you have inquired.

Thank you for your understanding.

—

Kind regards,
Rafael P. Sperafico
Atlassian Support