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update a jira ticket from excel

Sabri Abunamous
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August 6, 2025

How to update a jira ticket from excel file?

 

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Archana Achar
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August 6, 2025

Hello @Sabri Abunamous 

Welcome to the Community!!

To Update the jira ticket from excel, you first need to prepare the file in the CSV format.

Summary and Work item Key (issue key) are mandatory fields required to update any jira ticket. For more details, you can refer to this link - https://support.atlassian.com/jira-cloud-administration/docs/import-data-from-a-csv-file/

Please let me know if you have any additional queries, happy to help😊

Regards,

Archana

1 vote
Stefan Salzl
Community Champion
August 6, 2025

Hi @Sabri Abunamous - welcome to the community,

there is a possibility to update filds via the csv-importer (so not directly excel). See following documentation:

https://support.atlassian.com/jira-cloud-administration/docs/import-data-from-a-csv-file/

 

Best
Stefan

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