i'm attempting to create an automation that would add a specific responder team to an alert if a specific note is added.
or have an alert rule in the incoming call integration that would add that responder team to the created alert if the caller pressed a specific option.
Hi @Dave Conrad
I have tried to achieve this based on manual team input. This worked from me, you could try to expand this to do this automatically.
See my rule:
If you require more details on parts of the rule, you can ask.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.