automation that adds a Responder team to an alert

[Dave Conrad]

i'm attempting to create an automation that would add a specific responder team to an alert if a specific note is added. 

or have an alert rule in the incoming call integration that would add that responder team to the created alert if the caller pressed a specific option. 

[Marc - Devoteam · Accepted solution]

Hi @Dave Conrad 

I have tried to achieve this based on manual team input. This worked from me, you could try to expand this to do this automatically.

See my rule:

If you require more details on parts of the rule, you can ask.