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automation that adds a Responder team to an alert

Dave Conrad
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July 3, 2025

i'm attempting to create an automation that would add a specific responder team to an alert if a specific note is added. 

or have an alert rule in the incoming call integration that would add that responder team to the created alert if the caller pressed a specific option. 

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Marc - Devoteam
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July 4, 2025

Hi @Dave Conrad 

I have tried to achieve this based on manual team input. This worked from me, you could try to expand this to do this automatically.

See my rule:

Screenshot 2025-07-04 at 10.58.59.png

If you require more details on parts of the rule, you can ask.

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