1. I Created two Custom fields
2. Custom Field A (customfield_15063) is processed and it generated a value 178.43
3. Custom Field B is to take this value (178.43) and Multiply by Number of days e.g. 4
4. Output of step 3 is always going to be divided by 5.
What step am I missing?
{{#=}} Round({{issue.customfield_15063).multiply(issue.Number of Days in Office.divide(5))}},2) {{/}}
Hi @Bola Oye
For a question like this, context is important for the community to help. Please post the following:
Until we see those...
First, have you confirmed the smart values / custom field IDs for your fields? Smart values are name, spacing, and case-sensitive. When an incorrect one is used, that often fails with no errors.
Please use this how-to article to confirm your field smart values / custom field ID values: https://support.atlassian.com/cloud-automation/docs/find-the-smart-value-for-a-field/
Next, you have some stray characters in the smart value expression you show. And as it mixes inline and long-format math expressions, it may not work as expected. Perhaps try this, assuming the smart values and custom field IDs are correct:
{{#=}} ROUND( {{issue.customfield_15063}} * {{issue.Number of Days in Office}} / 5, 2 ) {{/}}
Finally, based on what you describe, I wonder if you are modifying those custom fields in the same rule where the math expression is attempted. If so, it is likely the rule is missing a Re-fetch Issue action to reload the data before the steps proceed. For example:
Kind regards,
Bill
Hi @Bola Oye
Just following up to check if this answered your question. If so, please consider marking this one as "answered". That will help others with a similar need find solutions faster. If not, please let the community know what help you need with the rule changes.
Thanks!
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