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Update Confluence Page with data from Multiple Work Items

Troy Anderson
Contributor
August 14, 2025

In trying to implement Edit Confluence Page , I am running into an error.

1. Any known ways to get details on the error?

2025-08-14 11_39_31-Clipboard.png

2. I have used JQL in the trigger step (scheduled and manual) as well as tried a Branching step instead.  Goal is to update a single confluence page with, essentially, a row for each work item using data from each work item.  I theorize that both of these options (Branching for sure) are asynchronous and therefore the multiple updates to the page ultimately step on one another.  Thoughts?

2025-08-14 11_40_55-Clipboard.png

 

1 answer

1 vote
Bill Sheboy
Rising Star
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August 14, 2025

Hi @Troy Anderson 

Without seeing the specifics of your rule and the Edit Page action...

Perhaps the content has some markup that is leading to an error when the rule engine calls the REST API endpoint.  Or, there is a racetrack timing issue making the call.  (The Send Web Request action has this same timing challenge when a complicated smart value expression is used in the request body.)

To reduce the risks of page update collisions with multiple work items to add, I recommend using the Lookup Work Items action to gather them for one single edit call.

To reduce the risks of racetrack timing problems, and to help with debugging, perhaps try first creating a variable with the data to add to the page (adding that to the audit log to check for markup problems), and then use that single variable in the edit page action.

Kind regards,
Bill

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