Round Robin Auto assign format based on User availability

[Kyle Elliott]

Looking to a Then: Assign - Round Robin style automation within Jira Automation Tool referencing employee's availability.

Currently we are having to time block each hour to account "Available" hours for when employees are on lunch (therefore are not apart of round robin) or when the employees shift ends.

Example:

If created is between 7-8AM - then assign round robin for User 1, User 2

If created is between 8-9AM Assign - then assign round robin for User 1, User 2 and User 3.

This results in having to update 9 time slots anytime an employee is out for the day, has to leave early, etc.

All help is much apprecited!

[Mikael Sandberg]

The app that @Anthony Morais linked to can do this; if you are looking to create something yourself then have a look at this article, I created the solution with Operations on-call schedule before Smart assignments app were available. 

[Anthony Morais]

Hi @Kyle Elliott 

This app is capable of doing that.


Hope it helps!

[Alan Bruce]

We use SARJ as well and it works great for this purpose. They are very responsive and the cost is minimal for what you get.