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Daily work log reminder automation not working

sonika.panghal
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July 7, 2025
In audit trail, I am seeing this message:
As there is no work item present, cannot get the value of the field:
assignee, reporter
Successfully sent email with message id:
abae8df0-270b-4f24-b1ca-14b8e6c1255b

2 answers

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Marc - Devoteam
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July 8, 2025

Hi @sonika.panghal 

Welcome to the community.

Whenever you ask for help with an Automation Rule it will help us to help you if you provide:

1. what type of project is this (e.g., company-managed, team-managed, etc.), 

2. images that show your complete rule.

3. images showing the details of any relevant actions/conditions/branches.

4. images showing the Audit Log details for the rule execution.

5. Explain where the issue is.

These questions are not for not willing to help, but to have community members understand on how automation works.

0 votes
Yogesh Mude
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July 7, 2025

@sonika.panghal  Welcome to the community!

May i ask you when you are triggering this reminder automation and did you log the action in the automation to see?

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