Can a form and its content be copied over when cloning a ticket?

[Cecilia Rodriguez]

Some tickets in our Service Management project are cloned and moved into Software Development projects.
When cloning, we haven’t found a way to copy the form from the original ticket into the new one.

Is there any way to export a form and re-import it into the new ticket? Or a way for the form (with its data) to persist in the cloned issue?

[Bill Sheboy]

Hi @Cecilia Rodriguez -- Welcome to the Atlassian Community!

How are you cloning the work item / ticket?

When doing that with an automation rule, you could use the Copy Forms action to attach the forms.

Kind regards,
Bill

[Marc - Devoteam]

HI @Cecilia Rodriguez 

@Bill Sheboy is right here, this can't be done with the Clone Work Item action.

In the automation rule, branch the rule based on most recent created issue and then copy the form.