Automation Help - Copying Target Start from a JPD Idea to a delivery ticket

[Gregg Reaves]

Hi - can someone please help with an automation I'm working on. Here's what I am trying to do

We have a JPD idea and created a delivery ticket (epic ticket type) in JIRA. What we want to happen is when the "Target Start" field in JPD is updated, we want a field in the jira epic called "Target Start JSW" to inherit that date. Here's the automation I've created. The rule runs successfully but the "Target Start JSW" field still isn't populating. Any ideas?

[Bill Sheboy · Accepted solution]

Hi @Gregg Reaves 

For an automation question, please also post an image of the audit log details showing the rule execution (with all of the areas at the right side expanded).  That will provide additional context to go with the rule image.

Until we see those...

JPD uses its own date format, with a JSON expression as text for a range of date values: the "start" and "end".  When there is only one date value, the two are the same.

To copy the "start" value into another project's date-picker fields, please use the jsonStringToObject() function.  For example: 

{{jsonStringToObject(triggerIssue.customfield_11575).start}}

One more thing to check: what is the scope of your rule (in the details at the top)?  It will need to be multiple-project or global to access / update the issues in the other / non-JPD projects.

Kind regards,
Bill

[Gregg Reaves]

@Bill Sheboy thank you so much. That string got it!

For future posts, I will definitely post the audit log. Apologies for omitting. Will also mention the scope, but for this purpose, it was targeting multiple projects

[Bill Sheboy]

Awesome; I am glad to learn that helped!