[Resumed]: Deprecation of Old Email Action in Favor of Enhanced Email Customization

[Dirk Ronsmans]

Hi @Camilo Gomez ,

Great news! This is indeed also one that has come up most from customers when they are moving to the new action.

I was also wondering if any work is being done around the attachments? At the moment only a fixed/static attachment in the automation can be sent, however it would be great if that could have more flexibility.

I'm thinking about:

• Ability to use a smartvalue to add one or more attachment from the work item
• Possibly using a regex/filter to attach certain (filtered) items from the work item to the mail (this could be through a prefix or word in the file)

At the moment we're looking at a use case where a Change exists with documentation attached to it. This could be an implementation plan or just documentation about the Change for certain stakeholders/end-users.

It would be great if we then could use an automation to send them this documentation at the time of release/implementation.