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Confluence - ChatGPT Integration: elevated permissions barrier for org-wide integration

Georgia Maniati
Contributor
September 24, 2025

I've managed to integrate Confluence with ChatGPT Business via the Atlassian remote MCP server, and the results are very promising for productivity. However, I've hit a roadblock that might resonate with others:

  • To connect Confluence to ChatGPT, the integration requires a user with elevated permissions (rights to add users and change roles in Confluence).
  • These rights are unrelated to the integration's purpose (accessing and retrieving page content).
  • The integration does not work for people with simple User access in Confluence.
  • Scaling this to the whole company is not feasible due to obvious security and governance risks.

Questions to the community:

  • Has anyone found a secure workaround that avoids granting unnecessary elevated privileges to users to enable them connect?

  • Are there best practices for handling this for the whole company?

It seems like a blocker for many organizations looking to feed Confluence to their AI assistants.

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