Managed accounts - Required?

[vthomas9]

HI -

I am migrating from Jira/Confluence Server to Cloud.

Do I have to set up Managed Accounts in the Cloud?

How does Atlassian count a licensed seat? 

Does Atlassian use the number of Active Users as the count for total number of licensed seats?

Thanks,

Virginia T

University   of Washington

[Dirk Ronsmans]

Hey @vthomas9 ,

Do I have to set up Managed Accounts in the Cloud?

You don't have to set up managed accounts but it would be a best practice. if you don't claim the domain of your company/instance anybody with a company email address can create an account and you cannot manage it. If they ever leave you cannot disable it or set a certain password policy.

If you however claim the domain and thus manage the accounts you'll be able to have more control over their accounts.

How does Atlassian count a licensed seat? 

Anybody who has a license assigned to them. Licenses are managed based on product access so if you have JSM and JSW you have a license of both required. Customers of a JSM project don't have a license and thus don't count toward your seats.

Does Atlassian use the number of Active Users as the count for total number of licensed seats?

Only those who have an active product access license.

[vthomas9]

Hi @Dirk Ronsmans 

Here's the problem I am trying to solve. 

Our department purchased Jira and Confluence Cloud, 100 user licenses.   Our domain is "@uw.edu". We are a department within the University of Washington, where there are over 20,000 users with an email address of "<name>@uw.edu".    

Our department does not own the "@uw.edu" domain. 

We want to control access to our Jira and Confluence instances and limit user access to only those users in our department.

Virginia T.