How to migrate DC to Cloud without Assets

[Weronika Hałdaś_Deviniti_]

Hi, 

Using JCMA, I’m trying to migrate one JSM project and one JSM application from my local Data Center to the Cloud.

Every time the Pre-migration check shows the following error: 

I don't select Assets at the 'Choose' step: 

• I had one issue with an Asset in a project that I didn't migrate (I've deleted it)
• I removed all Assets from my DC
• I did Jira re-index and Assets re-index (after removing them) 

Does it mean that I can't migrate JSM project until I have Jira Premium on the Cloud side? Or is it a bug? 

[Charlie Misonne · Accepted solution]

Hi @Weronika Hałdaś_Deviniti_ 

If you're not migrating any schemas there should be no need to upgrade to JSM Premium on Cloud.

Does this error actually block you from proceeding?

[Weronika Hałdaś_Deviniti_]

Hi @Charlie Misonne 

Yes, I can't proceed with this error. 

[Weronika Hałdaś_Deviniti_]

I've also:
-tried to reinstall the JCMA,
-asked my colleague to check this on their end (also on the environment without asstests at all) - same result 

[Charlie Misonne]

Ok that's definitely a bug.

I found the report on [MIG-2478] with Assets migration GA, JCMA preflight check blocks the migration if JSM premium is not activated on target cloud - Create and track feature requests for Atlassian products.

There are 3 workarounds on the ticket:

1. ensure the JSM premium license is enabled on the tenant site or temparorily enable the JSM premium trial on cloud.
2. If no JSM assets to be migrated, and DC is not using assets, uninstalling JSM assets will also unblock the migration.
3. If DC needs assets plugin, and JSM premium trial is not able to be added on cloud site, please reach out to migration support team.

So you could start a trial of JSM Premium and revert to standard after the migration. It's probably the easiest way.
Or look into the 2 other options.

[Weronika Hałdaś_Deviniti_]

Thank you @Charlie Misonne!

[Charlie Misonne]

You are welcome!

Glad I could hep.

[Christof Hurst · Accepted solution]

Can you use Premium as Trial and then switch down after migration?

[Charlie Misonne]

Hi Christof

Yes that should work. It is one of the workarounds in MIG-2478

See my comment below.

[Weronika Hałdaś_Deviniti_]

Hi @Christof Hurst 

that was my fallback plan; however, I wanted to make sure whether this behavior is expected or if it’s a bug

Thank you!