Clarification regarding cloud migration

[kanchana wijerathna]

We have couple of questions regarding cloud migration

1. Will it need internet connection to the JIRA server for migration if we using migration assistance

2. If I have a product under my Atlassian account, will I be able to migrate only that product using migration trial? Can’t I migrate different product (different version/different licence) using above migration trial?

3. What will happen to Inactive users

[Sri Kumar]

Hi @kanchana wijerathna 

Good day. Welcome to Atlassian community.

>1. Will it need internet connection to the JIRA server for migration if we using migration assistance

• Yes, You would need internet connection to reach out to Migraiton platform and the destination cloud site for the migration assistance to perofrm a Migration. 
• Refer: Step 6: Update your firewall allowance rules in https://support.atlassian.com/migration/docs/jira-pre-migration-checklist/

>2. If I have a product under my Atlassian account, will I be able to migrate only that product using the migration trial? Can’t I migrate different product (different version/different licence) using above migration trial?

• What are the products that you are planning to migrate ?
• You can migrate different product( subscribe multiple product for test on trail cloud site for a period of 30 days) from Server to cloud as long as you are the site admin of both source and destination. 

>3. What will happen to Inactive users

• Jira Cloud Migration Assistant migrates users from inactive directories if they’re referenced in projects. These users will be migrated without personal information and will appear as Former user.
  
• reference: https://support.atlassian.com/migration/docs/determine-your-user-migration-strategy/
  

-Sri