Atlassian Commerce API - user permissions for quotes

[Vojtech Drda]

[Not sure if posting in the correct area, feel free to move the topic to where it belongs]

For reporting purposes, I need to load quote details via API. I plan to use the commerce/api/v2/quotes/{id} endpoint.

However, with a token generated in PPC, quote id and transaction account id (I got these from a quote JSON downloaded from PPC website), I am getting the following error while trying to load the quote:

"message": "User Context Status - Valid, User does not have required billing role, Asap issuer whitelist check failed",
"timestamp": "2025-08-01T12:15:49.247+00:00",
"status": 401

When I load products using the same token, I get 200 status and a list of products.

Is there a way to permit the user loading quote details via API? Or does the user need to be billing admin or something? I was not able to find anything in the documentation.

Thank you in advance.

[Philipp Sendek _catworkx_]

Hi @Vojtech Drda ,

apologies that no one has gotten back to you on this. Hopefully you've solved it already.
If not, have you tried opening a ticket with Atlassian support around this? Or maybe there's a feedback or help button somewhere in the PPC that you could use to ask for support?

Also, if you're doing this on behalf of an Atlassian Solution Partner, they might have a contact within Atlassian to support in this case.

Greetings
Philipp