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Looking for Specific Chart Measurement
Hello, Does anyone know which is the best chart to use if you need to factor the median of Jira tickets count? I only see the average as an option. thank you
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Error User does not exist
Error User does not exist
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How to make customer Management
how to make customer Management
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Mapping User Accounts to Projects
We just recently upgraded to the Enterprise license tier and are trying to use Atlassian Analytics to map users from the Admin user module to their respective project in Jira. We use an SSO tool to grant licenses and assign everyone the jira-software-users group to everyone aside from a few Administrators. How can I use…
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Adding Site filter to the Organization Overview dashboard
Hi All! I'm new to the Atlassian Analytics. I created Dashboard using "Jira Software - Organization overview". I have 2 sites. How do I add a filter by site?
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Can't clear filter on dashboard (Cycle Time Metrics Report)
When I go to the Cycle time Metrics report here:two values for status are already selected and I can’t clear them. When I click on the x’s, that just shuffles the status value randomly. I’ve cleared cache and rebooted. My manager, Sara Hoffman, says this filter is not selected on her computer
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Quick Check: What does a clean "Viewer-only" dashboard UI look like?
Hi everyone, We are currently building out an internal dashboard layout in Atlassian Analytics and are trying to optimise the UI experience for our standard "Viewer" group. Could an Enterprise workspace admin kindly share a quick screenshot of what the top right/sidebar menu looks like for a user who has strictly "Can…
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How to set up a subscription for non Atlassian Analytics Users?
I am looking to set up a subscription to share a graph I have built regarding squad objectives from Jira Align. * The subscription settings does not let me add anyone who is not an Atlassian Analytics user - but I thought I'd be able to share it. * It asks you to log in to Analytics from the email to download the PDF Is…
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Filters, dimensions, and measures
Cross-product reporting (Jira + Confluence + Jira Service Management).
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Where are custom field options in the data lake/analytics?
In Jira, we have a custom field with Planning Interval (PI) options. Now I would like to create a custom table mapping sprints to the PI values (options) defined for the custom field. But I cannot find a table containing the defined options. Where is it?
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Replace Jira API data with Atlassian Data Lake data
Hello, I am currently using the Jira API to convert data into CSV files, which are then connected to Power BI. I am asking these questions because I encountered an issue while changing the data source for this project, which involves connecting the Jira API to Atlassian Data Lake and Fabric via Delta Sharing. 1. It appears…
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How to apply Control to exsisting chart in JIRA Analytics Dashboard?
I have created a Dashboard under JIRA analytics, There are multiple charts which denotes days spent in each status of ticket. However, I want to show days spent on each stage excluding Weekends. Also, Public Holidays if possible. Can someone please help on this.
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Chart is showing issues that are not part of the control "fix version"
Hi everyone, I am using a chart to count (distinct) the number of stories, bugs,etc included in a specific release (Fix Version). However, when I select a Fix Version from the control, the chart shows more than 2,000 issues, including issues that do not have that Fix Version selected and even including issues with null fix…
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Overview of changes to start dates for Epics
We have a couple of teams that has been asking for overviews of how many times Start Date changes. We recently got Atlassian Analytics and are looking into what possibilities we have on this topic but I haven't yet learned how to master everything that is available. Has anyone else been looking in to any nice charts for…
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Flow Metrics
Hello, I saw Flow Metrics Dashboard in one of the demos. Is it available for us also? I created a new data source definition which I was expecting to see new Dashboards to pop up. Is there another way to find the details of Flow Metrics? Thank you Hakan
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Atlassian Analytics vs eazyBI
Hi Community 👋 I read a detailed article about Atlassian Analytics and its capabilities around unified reporting, dashboards, AI-powered insights, and cross-product analytics. It looks very powerful, especially with the Atlassian Data Lake and external data sources. That said, I’d like to understand how eazyBI (from the…
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Atlassian Analytics integration with external applications
Is it possible to integrate external applications which are integrated with Jira such as "Time To SLA" in order to be able create reports in Atlassian Analytics. As for the moment it is only possible to create reports with native JSM SLA tables. Any information would be great. Thanks
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How do I drill through a data point to find the actual issues that make up the data point?
How do get a list of issues that make up a data point? i.e., in an Issues Created vs. Resolved chart, I want to be able to see exactly which issues make up one of the data points. Is there a way to bring up the issues either directly in Analytics or in JIRA?
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Analytics Questions
Hi Community 👋 I read a detailed article about Atlassian Analytics and its capabilities around unified reporting, dashboards, AI-powered insights, and cross-product analytics. It looks very powerful, especially with the Atlassian Data Lake and external data sources. That said, I’d like to understand how eazyBI (from the…
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Jira dashboard drilldown feature replication in Atlassian Analytics
Looking to replicate the Jira dashboard's functionality within the Atlassian Analytics dashboard. Specifically, we would like to enable users to click on data points within a dashboard gadget, which would then open an issue navigator page displaying the underlying JQL query and a list of associated work items. For…
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How to "drilldown" to another chart/dashboard when there is not something to click on?
Hello everyone, With the following dashboard chart, the "drilldown" function works as expected with the bars acting as the link, but with no bar to click, no "drilldown" to the next view even if there is data to see that location. * Is there a way to still have something clickable for the line items even without a bar * Or…
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Analytics
Hi Team, where can I get the Schemas for Atlassian Analytics so that I can write some reports?
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Bar chart width adjustment
Can't find an option to manually adjust bar chart width in atlassian analytics. Is it possible at all?
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Calculating Average Resolution Time Using Business Hours in Atlassian Analytics
Hi everyone, Following up on a previous question where I was able to calculate Average Resolution Time in Atlassian Analytics using the difference between Created and Resolved timestamps. (https://community.atlassian.com/forums/Atlassian-Analytics-questions/Average-Resolution-Time/qaq-p/3153031) Thanks to the guidance I…
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Filtering by Labels not returning correct results as compared to JQL
Hi Everyone, There are two work items that has two labels in them "CST_Automation" and "CST_FY26". When I am running the query using JQL "labels = CST_Automation" , I am getting 2 results, however when I am running the same on Analytics I am getting only 1 result. Not sure what am I doing wrong. Please help. JQL Analytics