Charts charging taking too much

[Cristina - Elena Andrei]

Hello,

I started to use Jira Analytics and configuring my dashboard with different types of charts.

The values of the charts are taking too much to show up. Those appear after 10 minutes when i access the dashboard and after some time dissapear.

Does anyone know why may be the problem of their performance? I have checked and says Dashboard Load . May be because of long queries?

Best regards,

Cristina

[Tracy Chow]

Hi Cristina,

Can you share more about what you mean by the charts disappearing after some time?

Generally speaking, there are things you can do to ensure the charts are performant (such as minimizing the number of joins, adding a query limit, not adding too many charts/queries on a dashboard), and also settings in Atlassian Analytics to reduce the number of concurrent queries.

Here are some articles with tips for improving dashboard performance:

• https://confluence.atlassian.com/analyticskb/triage-your-performance-issues-1216971465.html
• https://confluence.atlassian.com/analyticskb/tips-to-improve-query-performance-for-third-party-data-sources-1224769540.html

Feel free to also contact support so we can help review and troubleshoot your case.