Hi @Mahim Deowan
Welcome to the Atlassian community! Your question is quite broad, and I'd love to help you better. Could you please provide a bit more detail? For example:
- Which product are you using (Jira, JSM, CSM)?
- What do you mean by customer management?
- What should the end result look like?
If you want to manage customers who raise support requests, Jira Service Management, with its customer and organization features, would be the usual starting point, or the newer CSM, with a lot more customer-focused features. But with more context, we can point you in a better direction.
Cheers, Martin
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