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×Hi Team,
Currently there is NO option to Disable or De-activate a Rovo Agent. The ONLY option available to Org Admins is to "Delete" an agent.
It would be great to have an option to Disable a Rovo Agent like we have to Automation Rules.
Speaking of the automation component in relation to Rovo...unless I'm mistaken...
The user isn't alerted/informed when there is underlying automation tied to the agent they're deleting. Assuming that they had something to do with getting that automation created is likely, but might not always be the case. "Orphaning" an automation like that could lead to a cleanup effort down the road where nobody is sure what the automation was for, if it's still used, etc., especially in large organizations.
I feel that a notification about the automation used by the agent is good to have, as well as audit log entries for the automation when an agent uses it ("link" created) and when an agent stops using it ("link" severed). I'm sure there are some other solutions, but these are what came to mind.
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