The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×
Forums
Home Q&A Discussion groups Articles Ask a question Search
Learning
Events
Champions
Release Notes
Community
Forums
Home Q&A Discussion groups Articles Ask a question Search
Learning Events Champions Release Notes
Forums
Home Q&A Discussion groups Articles Ask a question Search
Learning Events Champions Release Notes

Forums

Articles
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Are there any plans to enable Atlassian Intelligence on BAA / HIPAA accounts?

Avery W_ Krouse
Avery W_ Krouse
Contributor
December 17, 2024

My company has the HIPAA-safe notifications enabled under a BAA and as I understand it, that means we cannot use Atlassian Intelligence. Are there any plans to expand the offering to clients under this circumstance? We'd love to use these features but right now, we have no incentive to move to Premium because we can't.

Watch
Like # people like this
2625 views

1 comment

Comments for this post are closed

Community moderators have prevented the ability to post new comments.

jeff.sutton
jeff.sutton
Contributor
December 17, 2024

I would also like to know. One of the main reasons we signed up for Service Desk was to use the Assist feature and now that Atlassian is removing the feature for HIPAA accounts (since AI can't be enabled) it takes away most of our functionality.

Like
Reply

Recommended Learning For You

Level up your skills with Atlassian learning

Make AI a part of the team

Avoid common AI pitfalls and follow best practices to make AI work for your team.

25m Beginner
Free

Learning Path

Get the most out of Rovo

Learn how to use Rovo, Atlassian's AI-powered product, to find, learn, and act on information faster.

2.5h Beginner
Free

Use Rovo across your organization

As an Atlassian organization admin, learn the capabilities of Rovo and how to enable it across products.

15m Advanced
Free
groups-icon
Atlassian AI & Rovo
TAGS
AUG Leaders

Atlassian Community Events

    See all events
    Community
    Forums
    FAQs Forums guidelines
    Learning
    About learning Resources
    Events
    Champions
    Release Notes
    Copyright © 2026 Atlassian
    Privacy Policy Notice at Collection Terms Security