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XRay logs are removed from test run when its status is changed

Charo Carracedo
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June 16, 2025

Description:
We are using Xray to store the results of automated testing executed through Jenkins, utilizing the Xray REST API for integration.

The test results are correctly saved to a Test Execution issue type in Xray. However, we have identified a critical issue:

  • When the test run status is changed to BLOCKED, all associated logs and evidence  are removed.
  • This also occurs when the status is changed to any value other than BLOCKED.

Evidences:

I could provide snapshots to better understanding

Important Notes:

  • This issue only occurs when results are submitted via the API.
  • When test executions are performed manually through the Xray UI, the evidence is retained correctly.
  • We have reproduced this behavior in multiple scenarios, and it appears to be consistently linked to evidence saved as "Result 1".

Request:
Could you please provide more information on this behavior?

  • Is this a known issue or a limitation of the API?
  • Are there any recommended workarounds or configuration changes to prevent the loss of evidence when updating test run statuses?

Thank you for your support.

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