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XRay export is blocked at 5%

Thomas BERNARD
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September 12, 2025

Hello,

I have an issue with xray export feature, which blocks at 5% for all my test plan. I have no more than 100 test cases in these.

2025-09-12 16_09_56-Clipboard.jpg

Do you have any ideas to solve that ?

Thanks,

Regards

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Matteo Vecchiato
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September 12, 2025

Hi @Thomas BERNARD ,

Welcome to Atlassian community.

As you know Xray is a vendor app, I suggest to open a ticket directly to the vendor: https://jira.getxray.app/servicedesk/customer/portal/2/user/login?destination=portal%2F2 

Regards

Thomas BERNARD
I'm New Here
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September 12, 2025

Thanks, I will try that.

In fact it works after 10 minutes waiting ... for a test plan of 60 test cases.

I let you know if I got an answer.

Regards

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