Using Atlassian on cloud but Zephyr is super slow!!!!!!

[wsanguanram]

Hi Team,

Since we moved to cloud service, we notice significant performance downgrade with Zephyr.  For example:

* Take a long time to load test cycle

* Take a long time to add test case to the cycle

* Take a long time to view the test cycle (see all test cases)

* Take a long time to open individual test case

* Take a long time to have steps populated in the test case <-- this is really bad.

This is driving us crazy.  Is there anything that can be done to address this issue?

Regards,

Wannapha

[Andy Barbet]

Hi,

This type of behaviour is not normal whatsoever - I am a Cloud user and have no issues.  I would speak to Smartbear Support for help immediately.  You can contact them here: SmartBear Support

Regards, Andy