Slack app Assist notify issues status change to resolution error

[_크로노_SE_장운영]

I've been using the app without any issues until now, and I think it's a great tool. However, starting a few days ago, I encountered an error. When I try to resolve an issue that Assist notified in the agent channel, the following error occurs:

" Something went wrong. We were unable to change the status of this work item. "

If you manipulate issues on the web, it works fine. Has anyone solved the same symptoms as me?

[Marc -Devoteam-]

Hi @_크로노_SE_장운영 

Is this in relation to a Team Managed project?

Did anything change in the permissions, workflow or is issue security set?

Also see https://jira.atlassian.com/browse/JSDCLOUD-14366 

[_크로노_SE_장운영]

I've been using it well, but the symptoms have developed since 2 days ago. The agents handling the issue have not changed, nor have they changed to workflows
And we reconnected to slack at the recommendation of our partner company, but it remains the same.

[_크로노_SE_장운영]

As an administrator, I checked the project type, and it is listed as 'Service Management'

[Marc -Devoteam-]

Hi @_크로노_SE_장운영 

Go to spaces and view all spaces, here you will see the type of the space.