Rich filter controller “or/not” with Smart Filters

[David Weir]

When using the rich filter controller gadget with fixed or dynamic filter options you can choose to filter multiple results by OR or NOT within the filter drop-down.

Example, you could filter by issue type Task, Story and select OR which filters everything else out or select NOT which filters Tasks and Stories out.

I am not seeing this for Smart Filters within the same controller. Is this option available?

[Valerie Knapp · Accepted solution]

Hi @David Weir , thanks for your post.

Have you already checked out the product documentation on smart filters here? https://appfire.atlassian.net/wiki/spaces/RFP/pages/803405912/Configuring+Smart+Filters 

If so, and you're still having difficulty, I would go ahead and open up a support ticket to the vendor, who are normally the best placed to help with specific use cases like these. https://marketplace.atlassian.com/apps/1214789/rich-filters-for-jira-dashboards?hosting=datacenter&tab=support 

Best wishes