Hello,
I was trying to configure Jira plugin to receive events from a Jira project in a dedicated channel. Everything is set up well; I configured an OAuth instance, followed the steps, and I can receive notifications.
My goal is to receive notifications when users create and close issues in my project. I already receive notifications when the tickets are closed, but for the creation, I only receive them when I create them. When other users create the issues, I don't receive any notifications.
I checked the logs, and here is what I found:
{"timestamp":"2024-05-10 16:03:29.949 Z","level":"error","msg":"PostNotifications: error while getting jiraClient, err: failed to get Jira client for the user : failed to create client for OAuth instance: no JWT instance found, and connection's OAuth token is missing","caller":"app/plugin_api.go:988","plugin_id":"jira"}
Do you have any idea?
Thanks in advance
Community moderators have prevented the ability to post new answers.
For People, who came here, you need to update the plugin. Issue is old, blugin is new, but I guess, maybe it is important to know now, that at least this was the problem on my side :)
https://github.com/mattermost/mattermost-plugin-jira/releases/tag/v4.2.1
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