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JIra Deployment in openshift : manageapp and application module link is not working

Alok Deo
September 24, 2024

Hi Team,

I have downloaded the helm from Artifactory.

configured the values.yaml :

1. DB is hosted in Azure.

2. Created Local and shared home

while deploying JIRA pod is working fine, able to access jira through browser.

Problem:

Two important module like manageapp and Application link is giving 504 gateway timeout error.

We are using internal proxy server.

jira version:9.12.9

Azure managed DB : 14

using Openshift

https://artifacthub.io/packages/helm/atlassian-data-center/jira

3 answers

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0 votes
Yevhen
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 25, 2024

I am pretty sure OpenShift creates a Route for each ingress and I am not certain nginx annotations have any effect here unless you indeed use Nginx ingress controller. You may want to annotate your route with haproxy.router.openshift.io/timeout=120 to see if it makes any difference.

0 votes
Alok Deo
September 24, 2024

Inngress annotation:

annotations:
    meta.helm.sh/release-namejira-test
    meta.helm.sh/release-namespacejira-uat
    nginx.ingress.kubernetes.io/affinitycookie
    nginx.ingress.kubernetes.io/affinity-modepersistent
    nginx.ingress.kubernetes.io/proxy-body-size250m
    nginx.ingress.kubernetes.io/proxy-connect-timeout300x
    nginx.ingress.kubernetes.io/proxy-read-timeout'300'
    nginx.ingress.kubernetes.io/proxy-send-timeout'300'
0 votes
Yevhen
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 24, 2024

@Alok Deo do you create OpenShift routes? If so, you may need to increase timeouts via annotations.

Alok Deo
September 24, 2024

hi @Yevhen 

I am using ingress route.

ingress.JPG

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