Getting error using Jira outlook add in (official)

Getting this error:

Screenshot 2025-05-19 075314.png

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5/19/2025 5PM Est and still broken... =(

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Hey @andrew_deering

We are currently experiencing an outage related to Jira Add-in for Outlook that's resulting in this error.

Unfortunately, we don't have an ETA yet, but it's being worked upon actively.

Thanks!

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Hi @Karan Sachdev

Where is the status / indication of that outage listed on the Atlassian status pages?

https://status.atlassian.com/

Kind regards,
Bill

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Update: Atlassian just added this symptom to the status pages and so it may be followed here for progress...

https://jira-software.status.atlassian.com/incidents/2w7ms8rqp4ph

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Getting error using Jira outlook add in (official)

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