The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results forĀ 
Search instead forĀ 
Did you mean:Ā 

Error adding evidence to test run

Syaifulloh S
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
December 29, 2024

Can someone help on this issue?

Screenshot 2024-12-30 at 09.25.51.png

2 answers

1 accepted

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

0 votes
Answer accepted
Benjamin
Community Champion
December 31, 2024

HI @Syaifulloh S 

 

Welcome. Is it only isolated to this test case or are you saying it on any test case that you are trying to update? IS there any other error information besides this? If this is all that is seen, may want o check with. Xray support to check on the X-ray cloud app.

https://marketplace.atlassian.com/apps/1211769/xray-test-management-for-jira?tab=support&hosting=cloud

 

-Ben

0 votes
Syaifulloh S
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 2, 2025

Hi @Benjamin,

 

Thanks for your response, appreciate it.

Its happened on any test cases.

Already checked with Xray support team and they're aware of this issue as a bug, and they have shared the workaround also.

 

Thank u

Kalyan Aram
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 26, 2025

hi @Syaifulloh S - Can you kindly let us know here what was the fix/workaround? Thanks in advance

 

TAGS
AUG Leaders

Atlassian Community Events