Clockwork Fee add in for Jira

Question

Hello Everyone,

We use the clockwork fee (free version) add-in in Jira to clock worklogs for our team.  In one particular task under one project, I observed that it says "worklogid changed" when my team member is updating time worked on that issue. While, I understand its a third party but some insights would be appreciated.

Attached a screenshot for references.

Adaeze_Jude_HEROCODERS · Answer

Hi @Sushmita Chakraborty

I am Adaeze, and I work with the team behind Clockwork Free; I will be assisting you.

This is not the usual notification from our App or when a worklog is updated. We do not update the Worklog ID. It seems to me that you have created a field and are using automation to update this field.

To learn more and better assist you, could you schedule a call with me here or open a ticket with our support team? We will review the setup or call you from there.

John Funk · Answer

Hi Sushmita,

It is best to contact the vendor directly to receive their feedback.