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Reporting on associated Salesforce records from Jira Cloud

Deleted user
May 22, 2019

Our product team would like a Jira report of the Salesforce records associated with Jira issues. Is there a friendly way to see the associated Salesforce records in a table format within Jira? 

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Deleted user
May 22, 2019

Otherwise, from Jira you must click and read each record details separately. 

Yamam Al Ghourani[ServiceRocket]
Contributor
May 22, 2019

Hi Hillary, 

If you're using Jira Cloud, you can run an association report between Jira issues and Salesforce objects. Check out this documentation for a step-by-step guide on how to perform that.

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Deleted user
June 4, 2019

Thank you! I'm not finding a way to use the association count in the JQL. Do you know if that is possible?

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