Just launched AI Comment Action Inbox - a personal inbox for every @mention across Jira, Confluence
Hey Atlassian Community 👋
I've spent the last year building AI Comment Action Inbox — and it went live on the Marketplace this week.
THE PROBLEM I KEPT SEEING
ICs, Engineering managers, POs, PMs, and DevOps leads were constantly missing critical @mentions. Not because they weren't paying attention — because the native Jira notification system buries @mentions in a stream of watchers, assignee updates, and comment threads. The more active your instance, the worse it gets.
One person on a 200-person team told me: "I had a ticket blocked for three weeks because I was @mentioned in a comment and never saw it."
WHAT THE APP DOES
AI Comment Action Inbox monitors every @mention across Jira, Confluence, and Jira Service Management and classifies each one across three dimensions using AI:
- Action: RESPOND, REVIEW, APPROVE, FIX, BUILD, WATCH, or NOTE
- Urgency: CRITICAL, HIGH, NORMAL, LOW
- Impact: CUSTOMER, REVENUE, TEAM, INDIVIDUAL
The result is a personal inbox where CRITICAL items surface first, you can see why something was classified that way, and you can resolve items with a 10-second undo window.
BUILT ON FORGE
The app runs entirely on Atlassian Forge. No external servers. All data stored in Forge Storage. Multi-layer PII sanitisation before any AI processing. Privacy by architecture.
Paid plans start from $9/month flat rate for a 10 member team.
I'd love your honest feedback — what would make this more useful for you team? And if you try it, a review on the Marketplace means the world at this stage.
Vijendran
Sivect — sivect.com