Hi ,i am trying to import testcases in xray but always failing because of the checklist template(mandatory field in JIRA issues) but while mapping the field from csv i dont find the checklist template in the JIRA fields dropdown
so my import is failed because it doesn have the custom field_10123..If its not displaying in the dropdown how do i map it
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This usually happens because the **Checklist Template field is not supported by the CSV importer UI**, even though it is mandatory on the issue screen. Many checklist apps (including Xray-related or marketplace checklist fields) store data in a format that cannot be mapped directly during import.
You can try the following workarounds:
* Temporarily remove the field from the Create screen or make it non-mandatory, perform the import, then re-enable it * Set a default value for the field in the field configuration (if supported) * Import the issues first, then bulk update or apply the checklist template afterward * Use the app’s own import/API method if it provides one
If the field does not appear in the mapping dropdown, it generally means Jira’s native CSV importer cannot populate it directly.
