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Glitchy Deep Clone

Veronica Brits
Veronica Brits April 22, 2021

Hi guys, 

 

I'm seeing major glitches today on Jira using Deep clone (paid for app). In some cases it successfully clones the projects needed, and it other cases it only does some components. 

Anyone else seeing this? 

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Bill Sheboy
Bill Sheboy
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April 22, 2021

Hi @Veronica Brits 

You may want to look at this post yesterday from another customer seeing issues with Deep Clone, and then follow the links to contact their support directly:

https://community.atlassian.com/t5/Jira-Software-questions/Component-Assignments-are-lost-in-Deep-Clone/qaq-p/1670280

Best regards,

Bill

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Marlene Kegel - codefortynine
Marlene Kegel - codefortynine
Atlassian Partner
April 23, 2021

Hi @Veronica Brits

You might have read in the linked post that I'm part of the Deep Clone for Jira team.

As @Bill Sheboy mentioned it would be best if you contact our support. Thank you!

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