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×I’m a big fan of Jira Plans and in particular the additional work item hierarchy levels that it provides. These can be used to help co-ordinate and report progress on large projects involving multiple teams.
Unfortunately I find that some users won't interact with Plans very often because there can be no obvious link from the board they're working on to the plans where it is used.
The breadcrumb trail in the work item details screen only shows the immediate parent and project and is very much aimed towards standard users that do not have access to the additional hierarchy levels afforded to premium users.
As a consequence most users don’t immediately understand how work “ladders up” to higher level objectives.
I decided to put together an application to address this challenge...
Ideally I would have liked to have swapped out the existing breadcrumb trail but that’s not currently possible. I considered the various Forge extension points on the work item details page and in the end decided that for maximum prominence / minimum clicks it would be best to create a custom field.
The application was written using UI Kit and only took a couple of hours from start to finish and really shows the power of the Forge platform !!
The app simply grabs the work item from the extension context that Forge provides and uses the REST API to iteratively walk up the parent links until it runs out of ancestors.
These are then rendered as links into the field.
If your team uses Jira Plans then you might find this a useful add-on.
The application is available for free on the marketplace here: https://marketplace.atlassian.com/apps/3518614169/work-item-hierarchy-field
Post installation setup instructions can be found here: https://draperd.atlassian.net/wiki/external/ZGQ4YTgxOGJiM2VjNDg1NDg0ZWU0MWUzMWZmYzMzZjU
Dave
Senior Software Engineer
Atlassian
Sydney, Australia
90 accepted answers
2 comments