View Customer Information in Jira Issues with Crumbs

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With Crumbs CRM for Jira, you can give more context to your teams by showing customer information directly in Jira issues.

Remove the need for users to navigate to an external CRM to access and edit key information, instead Crumbs provides you the information you need at your fingertips by linking a Jira issue to a customer in the app. Crumbs captures rich customer metadata, extending the native Jira Service Management feature and allows you to choose which relevant information to display based on your teams' needs.

Need to make a change? It's also possible to edit linked customers 'in-line' without leaving a Jira issue! 

By enabling them to verify and change customer information within Jira, Crumbs helps your teams to avoid lost time and revenue. For example, you can confirm contracts and support entitlement directly in a customer's Jira issues.

Additionally, linked issues are also displayed for Crumbs customers. With a simple click, you can view the most recent Jira issues linked to a customer within the Crumbs app. So, now you can see even more information in context without ever leaving the customer details page!

Let Crumbs enhance your team's workflow and time management by starting your free trial today! Check out the Crumbs page on Atlassian Marketplace for more details.