Introduction
Data migration is a cornerstone of any IT strategy, and its importance has grown exponentially with the rise of digital transformation, digital twins, and enterprise modernization initiatives. For Atlassian users, this is especially relevant as Atlassian retires Jira Data Center (DC), urging organizations to plan their move to Jira Cloud.
While moving data may seem straightforward-transfer issues, projects, and workflows from one instance to another-the reality is far more complex. Large data volumes, legacy system complexities, risk of data loss, and potential operational disruptions can derail even the most carefully planned migration. Choosing the right data migration software is therefore critical to ensure a smooth, non-disruptive transition.
Understanding the Data Migration Needs
Before evaluating tools, organizations must first identify their unique migration requirements:
- Data Volume and Complexity: Understand the scale of your Jira projects, including issues, workflows, custom fields, attachments, comments, histories, and hierarchies.
- Source and Target System Compatibility: Assess Jira DC and Cloud differences in schemas, workflows, permissions, and APIs to evaluate compatibility and migration risks.
- Budget and Timeline: Consider licensing models, migration timelines, potential downtime, and contingency plans for unexpected challenges.
Common Use Cases Driving Jira Migration:
- Migrating from Jira Data Center (Jira DC) to Jira Cloud ahead of retirement deadlines
- Consolidating multiple Jira instances into a single Cloud instance
- Retiring legacy systems to adopt modern Cloud tools
- Mergers, acquisitions, or global Atlassian platform standardization
Developing a Robust Data Migration Strategy
A solid migration strategy mitigates risks and optimizes outcomes. Two main approaches exist:
- Big Bang Migration: Move all data in a single effort. Efficient for smaller instances but risky for large projects due to potential downtime, data loss, or workflow disruption. Suitable only when the Cloud instance can temporarily go offline.
- Phased (Zero-Downtime) Migration: Gradually migrate projects, issues, and users in increments. This approach minimizes downtime, reduces risk, and allows teams to validate and reconcile data before the full transition.
Types of Data Migration Tools
Data migration tools vary based on deployment and capability:
- Cloud-Based Tools: Scalable, flexible, and low upfront investment, ideal for Jira Cloud migration.
- On-Premises Solutions: Offer control but require significant resources and infrastructure.
- Open-Source Scripts: Cost-effective but require technical expertise and customization.
- Proprietary/Commercial Tools: Offer end-to-end features, support, and reliability for enterprise-scale Jira migrations.
- Enterprise-Grade Solutions: Designed for large-scale transitions with advanced zero-downtime and reverse-sync capabilities.
Read how a global supply chain leader migrated from Jira Data Center to Jira Cloud without slowing a single business day using the right data migration tool.
Must-Have Features for Data Migration Software
The right data migration tool ensures efficiency, accuracy, and compliance:
- Zero Downtime and Non-Disruptive Migration: Migrate projects, issues, and attachments, hierarchies, etc. without disrupting active users or system interruptions,
- Reverse-Sync Capabilities: Ensure changes made during migration in target system are synced back to the source system to prevent data loss.
- Data Transformation: Map custom fields, workflows, and hierarchies from Jira DC to Cloud accurately.
- Data Security & Accuracy: Preserve issue history, comments, attachments, and permissions while ensuring compliance.
- Scalability & Performance: Handle thousands of issues and multiple projects without slowing down Jira or impacting ongoing operations.

Best Practices for a Successful Jira Migration
- Thorough Planning: Outline project timelines, responsibilities, and migration workflows. Prioritize critical projects and data.
- Dedicated Migration Team: Include Jira admins, project managers, and technical experts to oversee the migration.
- Data Cleansing: Remove duplicates, errors, and obsolete issues before migration to ensure data integrity.
- Testing & Validation: Conduct pre-migration testing to verify data accuracy and Cloud system compatibility.
- Change Management: Communicate timelines and processes to all stakeholders to avoid surprises.
Data Migration vs. Data Transformation
- Data Migration: Moving projects, issues, and workflows from DC to Cloud while preserving structure and history.
- Data Transformation: A subset of data migration, it means Altering templates custom fields, workflows, and hierarchies to match Cloud requirements.
Migration ensures continuity, while transformation ensures usability and compatibility in the new target environment.
Conclusion
The retirement of Jira DC makes planning your migration to Jira Cloud a strategic priority. Selecting the right enterprise-grade migration tool can ensure zero-downtime, no disruption, accurate data transfer, and secure handling of all Jira projects, issues, and attachments.
OpsHub Migration Manager is an enterprise-grade data migration software from Atlassian Silver Solution Partner, OpsHub, Inc, enabling organizations in their application data migration and integration journey. With its ability to handle large-scale migrations, guarantee zero downtime, non-disruption, data transformation and reverse-sync capabilities, OMM empowers enterprises to migrate their application data confidently from 70+tools to Jira and accelerates innovation.
Want to take your migration journey to the next level? Let's discuss.
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