How Geokon A/S Restored Their Confluence Intranet 🚀

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For organizations that rely on Confluence as their central knowledge hub, easy navigation and reliable content display are essential. When content fails to load correctly or navigation becomes unreliable, team productivity can quickly take a hit.

This was the situation faced by Geokon A/S, a Danish family-owned IT company specializing in software development, IT services, and technical solutions for public and private sectors, both in Denmark and abroad. Geokon uses Confluence Cloud as its company intranet to facilitate collaboration across departments. Over time, their Confluence began showing irregularities: some pages failed to load content within tab structures correctly, disrupting their internal communication flow.

Challenge: Outdated Macros Disrupting Internal Knowledge Flow

The issue affected pages within their Confluence intranet that relied on Navitabs - Navigation Macros for Confluence. Instead of displaying the expected content, certain tabs displayed incomplete information.

“We were using legacy content inside Navitabs and a deprecated tab, and the tabs could not load correctly,”
explains Morten Lundgreen, Hosting and Deployment Manager at Geokon A/S.

This led to:

• Inconsistent user experience within their intranet

• Delays in accessing and maintaining critical documentation

• Confusion among teams using the affected pages

Solution: Expert Support and Reliable Fix

To address the problem, Morten reached out to the Communardo technical support team, who quickly analyzed the issue. Through detailed investigation and testing, the team identified the root cause: outdated tab configurations and unsupported nested content.

With clear communication and hands-on assistance, the support team guided Geokon through the steps to replace deprecated elements with the latest supported setup in Navitabs.

After implementing these recommendations, the Confluence intranet space was fully restored, and all content began loading correctly again.

“It was the excellent Communardo technical support that helped solve our issue, and our Confluence Intranet space with Navitabs is working perfectly again,”
says Morten.

Results: A Reliable, Fully Functional Intranet

After applying the fixes, Geokon A/S achieved a stable and consistent user experience in Confluence. The restored Navitabs ensured that all team members could easily access and navigate information across their intranet, boosting both usability and confidence in the platform.

Key outcomes:

• Tabs and content now load correctly on all relevant pages

• Reliable and supported configuration in Navitabs

• Improved intranet usability and performance

• Positive collaboration experience with Communardo’s support team

About Geokon A/S

Geokon A/S, founded in 1971, is a Danish family-owned company offering focused IT solutions and software development in the technical and environmental fields. With a strong emphasis on IT and environmental management, Geokon provides software, IT services, and training to municipalities, government agencies, utility companies, and environmental authorities both in Denmark and abroad. Their product portfolio, including GeoEnviron, reflects their commitment to innovation, customer focus, and a collaborative company culture.

About Navitab

Navitabs - Navigation Macros for Confluence empowers Confluence users to structure and display information intuitively with tab-based navigation. It helps teams keep Confluence pages clear, interactive, and easy to navigate. The goal is to turn complex documentation into user-friendly knowledge spaces, where information is easy to find and update.

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