[Episode 3] How to Audit Like a Pro: Unpacking Advanced Login Logs!

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Hello Community Peeps!

It’s been a while since my last post in this series, but I’m back, and this time with something that every Jira admin can relate to!

Ever had one of those days where a user says, "I swear I logged in, but nothing’s working!" — and you're left staring at the audit logs trying to piece it all together?

Working behind the scenes in the identity and access space, we’ve realised something: auditing isn’t just important, it’s critical. Especially when your environment is a mix of SSO logins, default Jira access, and a growing team of users with different access paths.

Audit logs often sit quietly in the background until you really need them. Whether it’s an access review, a security investigation, or a compliance check, logs can make or break how efficiently admins resolve issues.

 Where It All Started… 

A few months ago, our admin team ran into a common but frustrating issue, an internal user was unable to access Jira via SSO and raised a support request. 

Simple, right? But when we checked the logs in our app, it only showed a timestamp — no details on how the login was attempted, or whether it had failed. That small gap in visibility turned what should’ve been a quick resolution into a guessing game.

That’s when we decided that our app's audit logs needed to be more advanced.

What Does “Advanced” Really Mean?

An advanced audit log setup gives admins much-needed visibility with the ability to:

• Filter logs by user, to track individual access history
• Select specific date ranges for targeted analysis
• Differentiate between successful and failed login attempts
• Identify the method of login — SSO or Jira's default
• Track logout events, not just logins

These aren’t just nice-to-have features — they’re critical for teams operating in regulated industries, managing multiple authentication flows, or simply looking to strengthen security.

To bring this level of auditing detail to your Jira instance, we’ve implemented this exact feature in the miniOrange OAuth SSO app. The app’s Advanced Audit Logs feature offers fine-grained visibility into authentication events in an intuitive, easy to understand manner, removing the guessing game from your troubleshooting efforts.

Go give our app a quick try using the above link and post a comment below if there’s anything you need!