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JIRA Portfolio Hours not adding up

kdolhay
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March 5, 2018

When evaluating the summary of hours from JIRA Portfolio the hours remaining add up to a considerable higher number than the numbers that show when I manually go into each story and add up the remaining hours.  I've cleared my Cache as I believe Atlassian has said this sometimes can be an issue but if others have experienced this please advise.

 

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Gabriel Senna
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 6, 2018

Hi Kevin,

I checked internally and I could find that you raised a ticket for the support and it was answered there.

I'm posting the answer here, so others can use it.

Using example with issue

If you select the issue FPDSC-1047 estimation, you will see 81+90.

81 is the sum of all sub-tasks, 90 is the number of hours associated to the issue FPDSC-1047.

If you open the issue FPDSC-1047, you will see that this issue have no estimation in hours, but 15 story points.

Checking your plan issue source, 1 Story point = 6 hours, so the issue FPDSC-1047 have 90 hours estimated.

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